Privacy Policy

Overview

QSNAPP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using QSNAPP, you agree to this Policy.

Information We Collect

• Account & Contact Data: name, email address, and authentication identifiers when you sign up or join the waitlist.
• Usage Data: product interactions, device and browser information, pages viewed, and referring URLs to improve product performance and user experience.
• Transactional Data: subscription status, invoices, and payment references processed via PCI-compliant providers. We do not store full payment card details on our servers.
• Support Data: information you share when you contact us (e.g., messages, attachments).

How We Use Your Information

• Provide, operate, and maintain QSNAPP features and services.
• Personalize the product experience and improve our offerings.
• Communicate about service updates, security notices, and account-related matters.
• Provide customer support and process your requests.
• Comply with legal obligations and enforce our terms.

Legal Bases for Processing

Where applicable, we rely on one or more of the following legal bases: performance of a contract, legitimate interests (e.g., product improvement, security), consent (which you may withdraw at any time), and compliance with legal obligations.

Sharing of Information

We share personal information with service providers who help us run QSNAPP (for example, cloud hosting, analytics, authentication, and payments). These providers are bound by contractual obligations and process data only on our instructions. We may disclose information to comply with the law, protect our rights, or prevent fraud and abuse. We do not sell your personal information.

International Transfers

Your data may be processed in countries other than your own. Where we transfer personal data, we implement appropriate safeguards such as standard contractual clauses or equivalent protections.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize the data.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Receive your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at hello@qsnapp.com.

Cookies & Tracking

We use cookies and similar technologies to remember preferences, analyze usage, and enhance performance. You can control cookies via your browser settings. Some features may not function properly without cookies.

Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is 100% secure, but we continuously work to improve our safeguards.

Children’s Privacy

QSNAPP is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. Your continued use of QSNAPP after changes become effective constitutes acceptance of the updated Policy.

Contact Us

Questions about this Policy? Contact us at hello@qsnapp.com.